Monterey Tow Service

Elite '08

274

354

ericka L.

Pasadena, CA

Despite snarled traffic backed up as far as the eye could see, Monterey Tow Service got a truck out to Bumpy and me before the clean-up of our accident yesterday finished.

The tow truck driver, Ed, was kind and professional. (Not to mention handsome!) He could tell how freaked out I was, so he made small talk on the way back to Pasadena, keeping my mind off the horror of the wreck of which I'd just been a part and keeping me calm.

When we arrived at my house, he was apologetic that we'd gone over my allotted AAA mileage (7 miles) and he had to charge me $27. He called in my credit card and I overheard him speaking to the gentleman in the office, who he always called "sir" - I do love a polite tow truck driver.

Because I'd left my emergency lights on during the entire time from the accident to when Ed arrived, my battery died, so he did me one last kindness and jump started my car.

I've been towed a number of times, but this was the best service, the cleanest truck, and the utmost professionalism I've ever experienced. Hopefully I won't need to be towed again any time soon, but if I do, at least I'll know who to call.

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